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Froonze Alternative for Shopify: Check Customer Account UI Extension

Compare Froonze alternatives for Shopify and verify the required account UI extension for New Customer Accounts. See when AccountCraft or loyalty apps fit.

11 min read

For merchants who used Froonze mainly for account pages and wishlist, AccountCraft is the alternative worth testing first, built specifically for Shopify’s New Customer Accounts. If you relied on Froonze for loyalty points, reviews or forms, you’ll want a dedicated loyalty suite instead, since that’s a separate category of app. Before switching anything, confirm your replacement ships a Customer Account UI Extension.

TL;DR:

  • Legacy account apps will not automatically render on New Customer Accounts; verify a Customer Account UI Extension on the current listing or with the vendor.
  • AccountCraft has 14 blocks and wishlist on paid plans, but it does not replace loyalty points or reviews; merchants needing both should pair specialized apps.
  • Before uninstalling, export customer and loyalty data, map existing fields to Shopify customer metafields, rebuild the account page, and test with a dedicated account.
  • After launch, monitor the migration for about 30 days and use Shopify’s revert option if a critical problem disrupts the new account experience.
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Table of Contents

Key takeaways: what to check before you switch

Froonze bundles several jobs into one app: loyalty points, reviews, forms and account features. Most merchants searching for a replacement are really looking for one of three things, and conflating them leads to the wrong app.

  • Account customization and wishlist: if your main use was account pages and a saved-items list, an account-builder app like AccountCraft covers that scope.
  • Full loyalty programs: if points, VIP tiers or referral rewards mattered most, you need a dedicated loyalty suite, not an account-page tool.
  • Wishlist-only needs: some merchants only want a saved-items feature; several of the apps below bundle wishlist alongside loyalty, which may be more than you need.

Whatever you pick, check its Shopify App Store listing for explicit mention of a Customer Account UI Extension. Then follow the migration checklist later in this article before you uninstall anything currently running on your store.

Why merchants are rebuilding account pages now

Shopify retired legacy customer accounts, and merchants are now expected to migrate to New Customer Accounts, which changes both the login experience and how apps attach to account pages. Legacy accounts let apps inject Liquid code directly into account templates. New Customer Accounts use Shopify’s own extension framework instead, which means any app without a Customer Account UI Extension simply has nothing to render there.

That technical shift is the main reason searches for a Froonze alternative are climbing. Froonze combines loyalty, reviews, forms and account features in one app, a common pattern among older Shopify retention tools built for legacy templates. AccountCraft was built for a narrower job: account pages, custom fields and wishlist on New Customer Accounts, not loyalty points or product reviews.

One documented fact matters more than any marketing claim here: apps that injected UI directly into legacy account Liquid templates do not automatically appear in New Customer Accounts. They have to ship a Customer Account UI Extension to render anything on the new pages at all, a compatibility gap rather than a naming change.

Before assuming any app, including Froonze, works on your upgraded account pages, check its current App Store listing or ask the vendor directly. Listings change, and the only reliable confirmation is the one published where you’re about to install.

Why merchants are rebuilding account pages now — overview diagram

Top alternatives for merchants leaving Froonze

AccountCraft sits apart from the rest of this list because it isn’t a loyalty app. It’s a block-based builder for New Customer Accounts with 14 block types: text, banner, button, card, update form, single field, record list, SMS consent, privacy consent, wishlist, image, video, spacer and divider. Customer fields bind directly to Shopify customer metafields, repeatable record lists handle data like multiple addresses or saved items, and conditional rendering lets you show or hide blocks by customer tag, metafield, market, B2B status or account age. Wishlist is available on paid plans. A free plan exists, and paid plans are billed through Shopify, so current pricing lives on the App Store listing rather than in any fixed number here. If your Froonze setup was mostly loyalty points or public reviews, AccountCraft won’t replace those pieces: it’s built for account UX and wishlist, not a points engine.

  1. Yotpo Loyalty centers on points and rewards with broader retention and marketing integrations layered on top. It fits merchants who want a full loyalty program tied into a wider marketing stack, rather than account-page customization.

  2. Smile: Loyalty Rewards Program is a widely used loyalty platform for points, VIP tiers and referrals, with point-of-sale and store-credit support. It suits stores that want established loyalty mechanics without building a custom rewards structure from scratch.

  3. Rivo: Loyalty Program, Rewards offers a configurable rewards engine with rule-based redemption and store-credit options. It fits merchants who want flexibility in how rewards are structured and earned.

  4. LoyaltyLion Rewards & Referral pairs loyalty tiering with referral tools and reporting. Growth-focused stores that want to track referral performance alongside points programs tend to reach for this one.

  5. Okendo: Reviews & Loyalty bundles product reviews with loyalty features, aimed at merchants who want social proof and retention handled together. This is the closest match on this list to Froonze’s reviews-plus-loyalty combination, minus the account-page and forms piece.

  6. Growave: Loyalty & Wishlist combines wishlist, loyalty, reviews and user-generated content tools in a single app. Merchants who prefer consolidating several retention features into one subscription instead of running separate apps gravitate here.

  7. BON Loyalty: Rewards Program covers points, VIP tiers and retention flows with a lighter footprint than some enterprise suites. It’s a reasonable fit for merchants who want loyalty basics without a steep setup curve.

  8. Joy: Loyalty Program & Rewards focuses on points and referrals with an emphasis on fast setup. Smaller teams that want a rewards program running quickly, without extensive configuration, are the typical fit.

  9. Appstle: Loyalty & Rewards ties loyalty to subscription purchases, which makes it relevant for merchants running recurring-order models who want rewards tied to repeat billing cycles.

  10. Rise.ai: Gift Cards & Loyalty is built around gift cards and store-credit-based loyalty rather than point tallies. Merchants whose retention strategy leans on store credit and gift cards as the reward currency fit best here.

None of the loyalty-focused entrants above publish documented Customer Account UI Extension support as part of their core account-page offering, since their job is loyalty mechanics layered on top of checkout and marketing, not rebuilding the account page itself. If account-page compatibility matters for your store, verify it directly on each app’s current listing rather than assuming it from the feature list.

Comparing account tools against loyalty suites

The table below separates account-page and wishlist tools from full loyalty engines, since that distinction matters more than any single feature when picking a Froonze replacement.

Two tradeoffs stand out. First, AccountCraft is the only entry here built around the account page itself rather than a rewards layer sitting beside it, which is exactly the gap merchants hit when a legacy-era app like Froonze stops rendering on New Customer Accounts. Second, every loyalty suite on this list adds a points or credit mechanic AccountCraft doesn’t attempt to replace, so merchants who need both will likely run two apps rather than one.

Choosing a replacement and a migration checklist

Before picking an app, ask each vendor three questions: does it ship a Customer Account UI Extension, where does customer data live, and can it write to customer metafields? A clear “yes” to the first question is the minimum bar for anything you want visible on New Customer Accounts.

Beyond that, weigh data residency (features that stay inside Shopify’s own customer data are simpler to audit than ones stored elsewhere), consent handling, whether wishlist is built in or needs a second app, and integration surface like POS, email and analytics. If you run multiple markets or a B2B storefront, confirm translation support and conditional visibility rules too.

Once you’ve picked a direction, work through this sequence before removing your current app:

  1. Export your customer and loyalty data from your existing app’s admin panel.
  2. Audit existing customizations and list which fields need a matching metafield.
  3. Map each field to a Shopify customer metafield definition in Settings > Custom data > Customers.
  4. Rebuild account pages using blocks or Customer Account UI Extensions in your new app.
  5. Test with a dedicated test customer account before publishing changes live.
  6. Monitor for about 30 days after launch, and use Shopify’s revert option if something critical breaks.

Pro Tip: Stage the rebuild on a password-protected theme duplicate first, so you can test blocks and metafield mappings without affecting live checkout.

Where AccountCraft fits and where it stops

AccountCraft’s scope is deliberately narrow: 14 block types for account pages, a wishlist block on Pro and Plus, customer fields bound to Shopify metafields, repeatable record lists, conditional rendering by tag, metafield, market, B2B status or account age, consent blocks for SMS and privacy, and translation support. Customer data stays inside Shopify, there’s no separate database to manage.

It does not include a loyalty points engine or public product reviews, the two areas where Froonze and several apps on this list compete. For deeper detail on block types, read our guide to customer data apps for New Customer Accounts, and for metafield mapping specifically, see our custom fields walkthrough.

Account customization and loyalty are different jobs. Treating them as one has cost merchants real setup time during this migration.

The real mistake merchants make during this migration

Most advice about leaving Froonze treats this as a feature-matching exercise: find an app with a similar checklist of capabilities and swap it in. That’s the wrong frame. Froonze’s value came from bundling loyalty, reviews, forms and accounts into one subscription, and no single replacement does all four well, because they’re genuinely different disciplines with different vendors specializing in each.

The real mistake merchants make during this migration — overview diagram

The merchants who come out of this migration frustrated are usually the ones who picked one app expecting it to cover everything Froonze did. The ones who come out ahead picked apart their own usage first: which pieces actually drove revenue or retention, and which were just present because the bundle included them.

If account pages and wishlist were doing real work for your store, prioritize an account-builder with documented New Customer Accounts support. If points and tiers were driving repeat purchases, prioritize a loyalty suite and accept that it won’t touch your account page design. Running two focused apps instead of one bundled app is often the more stable outcome after a platform-level migration like this one.

— Ivan Signorile

Install AccountCraft and start rebuilding your account pages

If account pages and wishlist are the pieces you need back, you can install AccountCraft from the Shopify App Store and start with the block builder.

AccountCraft

Once installed, a few steps get you to a working account page fast:

  • Open the block builder and add your first blocks: text, card and update form are the common starting set.
  • Add a wishlist block if you’re on Pro or Plus and saved items mattered to your Froonze setup.
  • Map one customer field to a Shopify metafield to confirm the binding works before building out the rest.
  • Test the full page with a dedicated test customer account before publishing.

For a walkthrough of extension setup and consent handling, see our guide to Shopify account UI extensions, or start directly from our New Customer Accounts onboarding page.

If your store also runs email flows around wishlist or account activity, our partner Omnivance Media has written up practical examples of e-commerce email sequences worth reviewing alongside this migration.

FAQ

Is Froonze still available on the Shopify App Store?

Availability can change, so check Froonze’s current App Store listing directly rather than relying on older reviews or articles. If the listing is unavailable or unclear, contact the vendor for current status before planning a migration around it.

Does AccountCraft replace Froonze’s loyalty and review features?

No. AccountCraft focuses on account pages, custom fields, repeatable records and wishlist on New Customer Accounts, not loyalty points or product reviews. Merchants who need those features should pair it with a dedicated loyalty or reviews app, or choose a loyalty suite instead.

Will my current account customizations carry over automatically?

No app that we’re aware of imports settings directly from another vendor’s account customizations. You’ll need to audit your existing fields, map them to Shopify customer metafields, and rebuild the account page using your new app’s blocks or extensions.

How do I confirm an app works with New Customer Accounts?

Check the app’s Shopify App Store listing for explicit mention of a Customer Account UI Extension, since apps built for legacy account templates don’t automatically render on the new account pages. When the listing doesn’t say, ask the vendor directly before switching.

Does using AccountCraft make my store GDPR compliant?

AccountCraft helps you collect, record and honor customer consent through Shopify’s customer privacy APIs, but compliance itself remains your responsibility as the merchant. No app can make a store fully compliant on its own, and this isn’t legal advice.

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